Normal shipping time is 3-5 business days after your order and clear payment has been received. We use the U.S. Post Office with tracking numbers.
Insurance on Priority Mail is included up to $100.00. Customer may purchase additional insurance on the package at their expense. To purchase additional insurance, please contact us immediately upon placing your order (within 24 hours) or PRIOR to placing your order with us. We will have to bill you separately for this service and the cost is dependent upon the amount you would like. If you receive a damaged package, you MUST take photos immediately upon receipt of the package PRIOR to opening. We also require pictures of the damaged items. Damage reports must be reported to us, including your photos, within 24 hours of your receipt of the item, according to the tracking information. Claims may be filed by either party and this will be determined at time of your report submission to us.